Where a large document such as an easement, a condominium declaration or a debenture contains errors or is incomplete do not replace pages of the document on behalf of the client with substitute or slip pages. Instead the document is to be rejected and returned to the client. Any changes made by the client once the document is in their possession and control is not our business or responsibility.
Where the client wants to attend the land titles office in person, the document can be temporarily provided to the client for the limited purpose of changing pages. The client is not to be permitted to remove the document from the office.
This restriction does not apply where the pages are completely missing. In these cases the document can be retained and the missing pages can be forwarded to land titles staff member by the registrant.