Make sure to open your authenticator app and use its built-in QR code scanner to capture the code. The QR code is specifically designed to be scanned within the authenticator app, not through your device’s regular camera.
Related to:
Articles in this section
- What is multi-factor authentication (MFA)?
- Is MFA mandatory?
- What verification methods are available?
- How long does it take to set up MFA?
- What is an authenticator app, and which ones can I use?
- Authentication App (Desktop) Set Up
- Authentication App (Mobile) Set Up
- Text Message (SMS) Set Up
- First time log in after installing MFA
- How often do I have to authenticate using MFA?